I have a received an invoice or have a pending order, how do I pay for it? 

 To pay for a order pending order, you first log into your account. Once you are logged in, click on ‘Orders’ and it will bring up a list of all previous and current orders. Look for the order that has a status of ‘Pending payment’, click on ‘Pay’. 

How many cloth nappies do I need?

This question is often asked for very good reasons. The number of nappies that is needed varies from family to family, this is because factors such as if you want to do cloth casual, part-time or full-time, how often you want to wash and the age of the baby/toddler plus how many children are in cloth.

 

Newborn to 3 months

 Newborns to around 3 months can use between 10 to 12 nappies a day. If you wanted to wash everyday, around 24 – 30 nappies would be needed to allow for drying time of the nappies. Every second day for washing would vary between 30 to 36 nappies.

 

3 to 6 months

 3 month olds til 6 month olds can use between 8 to 10 nappies a day. If you wanted to wash everyday, around 16 – 20 nappies would be needed to allow for drying time of the nappies. Every second day for washing would vary between 24 to 30 nappies.

 

6 months onwards

 From 6 months onwards the number of nappy changes can be between 6 to 8 nappies a day. If you wanted to wash everyday, around 12 – 16 nappies would be needed to allow for drying time of the nappies. Every second day for washing would vary between 18 to 24 nappies.

  

 How do I store soiled nappies?

 It is recommended to store soiled nappies in a dry pail – this is an open container/bucket which allows plenty of airflow.

  

 How do I clean my nappies? 

It is recommended to do a quick/short wash (prewash) of soiled nappies followed by a proper wash and then hang it them out to dry. Always hang the nappies out with the PUL down so the suede cloth is facing out. If you live a hot region, try to hang them in the shade or for a short period of time to prevent the PUL layer from being degraded by the sun.

 Did you know that nappy water is classed as black water not grey water? Because of this we recommend reading the washing information on the clean cloth nappies down under website.

  

What is the time frame for handmade items?

Please give us up to two weeks for handmade items. Generally speaking we try to have enough already pre-made but we can sometimes run out due to a large number of orders. We will contact you if there is a delay to your order.

 

What is Eco-PUL™?

 Eco-PUL™ is lightweight polyester interlock fabric that is made with “green” hot melt polyester adhesive which is solvent free, eco friendly and has no volatile organics. 

 

Is all of your PUL Eco-PUL™? 

No, only one of the many suppliers we use has Eco-PUL™.

 

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